This privacy policy sets out how Pinnacle CA Ltd uses and protects any information that you give Pinnacle CA Ltd when you use this website.

Pinnacle CA Ltd is committed to ensuring that your privacy is protected. Should we ask you at Pinnacle CA Ltd site, then you can be assured that it will only be used in accordance with this privacy statement. Pinnacle CA Ltd may change this policy from time to time by updating this page. You should check this page regularly to ensure that you are happy with any changes. This policy is effective from November 2021.

What Pinnacle CA Ltd collects
Pinnacle CA Ltd may collect the following information:
• personal data including your name, contact details, IP and email addresses;
• information that you provide by filling in forms on our website or that you email to us. This includes information provided at the time of registering to use our website, subscribing to use our services, posting material or requesting any extra services;
• demographic information such as postcode, preferences and interests; and
• other information relevant to customer surveys.

What Pinnacle CA Ltd does with the information we gather
• internal record keeping;
• use of the information to improve our products and services;
• promotional emails or provision of marketing literature about our events or other information which we think you may find interesting using the email address which you have provided; and
• to contact you for market research purposes. We may contact you by email, phone or mail.

Pinnacle CA Ltd may use the information to customise the website according to your interests.

Security
Unfortunately, the transmission of data via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our website. Any transmission of data is at your own risk. Once we have received your information, Pinnacle CA Ltd will use strict procedures and security features to try and prevent unauthorised access through the use of password encrypted files.

Our site uses Pinnacle CA Ltd encryption technology – you can tell whether a page is secure as ‘https’ will replace the ‘http’ at the front of the domain in your browser address window and a small locked padlock will also appear beside the URL.

All of our employees, who have access to, and are associated with the processing of your personal data, are obliged by law to respect and abide by the confidentiality of our users’ personal data.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
• Pinnacle CA Ltd now operates an opt in protocol under GDPR, whenever you are asked to fill in a form on our website look for the box that you can click if you wish to receive marketing information, if you do not want this then leave the box unchecked;
• if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us;

We ensure that your personal data will not be disclosed to institutions, government departments and authorities or any other organisations except if we are required to do so by law or other regulation. We will not sell, distribute or lease your personal information to third parties unless we have your permission or we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business, or substantially all of its assets, are acquired by a third party, in which case personal data held about you and other users will be one of the transferred assets. We may use your personal information to send you promotional information about third parties, which we think you may find interesting if you tell us that you wish this to happen.

Data retention
We will retain Personal Data for the period necessary to fulfil the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.

Other rights
The law gives you the right to access information held about you. Your right of access can be exercised in accordance with the law. Any access may be subject to a fee up to the maximum as permitted by the Information Commissioner’s Office to meet our costs in providing you with the details of the information that we hold about you. You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of the information held on you, please write to Data Protection Officer, Pinnacle CA Ltd, Elsie Whiteley Innovation Centre, Hopwood Lane, Halifax, HX1 5ER, 01422 399418, info@pinnacletax.co.uk

If you believe that any information, we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Acceptance of the Privacy Policy and Support
By using our website and providing us with your personal data and information, you agree to the terms and conditions of this Privacy Policy. It is your personal responsibility to ensure that your personal information is accurate and correct any errors identified. Please check these policies carefully before submitting any of your personal data. If you wish to be removed from our database, please inform us by email or in writing. If you would like to make a complaint in regards to this Privacy Policy please inform us by email in writing

How can you contact us
You can contact us at any time using the following details: -
Elsie Whiteley Innovation Centre,
Hopwood Lane, Halifax, HX1 5ER
Phone: 01422 399418
info@pinnacletax.co.uk